What would make us drop a brand entirely
A score is a comparison. Some findings are not comparative — they are disqualifying, and no weighting can rescue them. We would remove a brand from this website, without notice and regardless of any commercial arrangement, on any of the following:
- The domain no longer appears on the Gambling Commission public register, or the licence is suspended, surrendered or revoked.
- A withdrawal is refused or indefinitely delayed without a reason permitted under the operator's own published terms.
- Age or identity verification can be bypassed, or a deposit is accepted before verification completes.
- A self-exclusion or GAMSTOP registration is not honoured.
- Marketing is directed at under-18s, or at people who have self-excluded.
- A term is enforced that was not published, or is materially different from the published version.
What a score cannot tell you
A high score does not mean a brand is a good idea for you. It means that, measured against the six categories above, it handles your money and your data better than the alternative we compared it with. It says nothing about whether you should be gambling at all, and nothing about the odds — which do not change from one brand to another in any way a review can detect.
Use the score to eliminate the brands that fail on things you care about. Do not use it as a recommendation. If you are reading this because something already feels out of control, the most useful link on this website is Responsible Gaming, not either review.
Keeping it honest
Every review carries the date its licence data was last verified. We re-check the register at least quarterly and immediately whenever a reader tells us something has changed. When we amend a review materially, we say so on the page rather than editing quietly. Our commercial arrangements are described in full on the Disclosure page.